Finding Hope: Your Guide to IAPT Therapy for Depression
Depression can feel like a room with no doors. It’s a heavy, persistent fog that colours every thought, drains every ounce of energy, and whispers that things will never change. You might feel isolated, misunderstood, or exhausted from simply trying to get through the day. But what if there was a key? What if there was a structured, proven, and accessible path designed to help you find your way out of the fog? For millions in England, that path is IAPT.
This guide is designed to demystify the process. We will walk through what IAPT is, how it specifically targets depression, what you can expect from the journey, and how you can get the absolute most out of the support it offers. This isn’t just about information, it’s about empowerment. It’s about understanding that help is available, and you have every right to access it.

What Exactly Is IAPT?
IAPT stands for Improving Access to Psychological Therapies. It is a large-scale National Health Service (NHS) program in England, created with a single, powerful mission: to make effective, evidence-based talking therapies readily available to everyone struggling with common mental health difficulties like depression and anxiety.
Before IAPT, getting this kind of help on the NHS could be a real challenge, often involving long waiting lists and a confusing system. The program was a revolutionary step, acknowledging that mental health is just as important as physical health and that treatment should be not only effective but also easy to access. It’s built on the idea that by offering the right therapy at the right time, people can recover, regain control of their lives, and develop skills to stay well in the long term.
At its core, IAPT is about providing practical, structured, and goal-oriented support. It isn’t about endlessly talking about the past with no clear direction. Instead, it uses therapies that have been rigorously tested and proven to work, delivered by trained professionals within a clear framework. It’s the NHS’s primary service for helping adults manage and overcome the grip of depression.

How Does IAPT Specifically Help with Depression?
IAPT helps with depression by providing structured, evidence-based talking therapies, primarily Cognitive Behavioural Therapy (CBT), to help you understand and change the patterns of thinking and behaviour that maintain your low mood. It moves beyond just talking about feeling sad and instead gives you a practical toolkit to actively challenge the mechanics of depression itself.
The program is designed to interrupt the vicious cycles that keep depression going. When you’re depressed, you might think, "I’m a failure." This thought makes you feel hopeless, which in turn makes you withdraw from friends and stop doing things you once enjoyed. This lack of activity and connection then reinforces the original thought, "See? I am a failure." IAPT therapies give you the strategies to break this cycle at every point, from the initial thought to the resulting behaviour.

What is Cognitive Behavioural Therapy (CBT)?
Cognitive Behavioural Therapy, or CBT, is a type of talking therapy that focuses on how your thoughts, feelings, and behaviours are all interconnected. It operates on the fundamental principle that it’s not always the events in our lives that cause us distress, but rather the meaning we attach to them.
CBT helps you to identify, question, and change the unhelpful thought patterns and behaviours that are contributing to your depression. For example, you might have a core belief that you are unlovable. A CBT therapist would help you to see this not as a fact, but as a thought. Together, you would look for the evidence for and against this thought, almost like a detective, and begin to develop a more balanced and realistic perspective.
This is a very active and collaborative type of therapy. It’s not about your therapist giving you all the answers. Instead, they act as a guide, teaching you skills and techniques that you can use for the rest of your life. It’s present-focused, meaning that while your past is acknowledged as important for context, the main work is on what is keeping you stuck right now and how you can move forward.

Are Other Therapies Offered for Depression?
Yes, while CBT is the most common and widely offered therapy within IAPT, services may also provide other effective treatments depending on your specific situation, the severity of your depression, and what is available in your local area. The goal is to match you with the therapy most likely to help you.
One alternative is Counselling for Depression. This approach is less structured than CBT and provides a safe, supportive space to explore your feelings and experiences in more depth. It can be particularly helpful if your depression is linked to a difficult life event, such as a bereavement, a relationship breakdown, or a job loss.
Another option is Interpersonal Therapy (IPT). IPT focuses specifically on the connection between your mood and your relationships. It helps you to identify if difficulties in your relationships with others are affecting your depression, or if your depression is affecting your relationships. The therapy then works on improving your communication skills and resolving interpersonal problems. For some, whose depression is deeply rooted in relationship issues, IPT can be incredibly effective.

What Can I Expect From the IAPT Process?
The IAPT process typically begins with a self-referral, followed by an initial assessment to determine your needs, and then you are guided to the most appropriate level of support within a ‘stepped care’ model. The entire system is designed to be as straightforward and user-friendly as possible, removing barriers that might have previously stopped people from seeking help.
From the very first point of contact, the aim is to get a clear picture of what you are going through. This isn’t about judgment, it’s about understanding. The practitioners you speak to are trained to be compassionate and professional, guiding you through each stage of the process with clarity so you always know what to expect next.

How Do I Start the IAPT Process?
You can usually start the IAPT process by referring yourself directly to your local service. Most IAPT services have websites with an online self-referral form, or a dedicated phone number you can call. This is a huge advantage, as it means you don’t necessarily have to see your GP first, which can save time and feel less daunting.
Of course, speaking to your GP is still a perfectly valid and often helpful option. Your GP can discuss your symptoms with you, rule out any physical causes for how you’re feeling, and make a referral to IAPT on your behalf. Whichever route you choose, the self-referral or the GP referral, you will end up at the same starting point: an initial assessment with the IAPT service.

What Happens During the First Assessment?
During the first assessment, a trained practitioner will ask you a series of questions about your symptoms, how you have been feeling, and the impact this is having on your daily life. This conversation is designed to build a clear picture of your situation so they can recommend the right type of treatment for you.
This assessment is usually done over the phone and lasts between 30 and 45 minutes. The practitioner will likely use some standard questionnaires to help measure your symptoms. The most common ones are the PHQ-9, which asks about symptoms of depression, and the GAD-7, which asks about anxiety. These are not tests you can pass or fail, they are simply tools to help get an objective snapshot of your current wellbeing.
It’s a chance for you to be open about what’s been going on, and also for you to ask any questions you might have. At the end of the assessment, the practitioner will discuss their recommendations with you. This might be a specific type of therapy, a psychoeducational course, or guided self-help, all based on what they feel will be most beneficial.

What is the ‘Stepped Care’ Model?
The ‘stepped care’ model is an approach where you are offered the least intensive, yet still effective, treatment first. If this initial treatment doesn’t fully resolve your difficulties, or if your needs are more complex from the outset, you can then ‘step up’ to a more intensive form of therapy.
Think of it like building a house. You start with the foundations before you put up the walls and the roof. For many people with mild to moderate depression, a lower-intensity intervention is all that’s needed to get them back on track. This might be guided self-help or an online CBT course. This approach ensures that resources are used efficiently, so people get the right level of support they need, when they need it.
If your symptoms are more severe or don’t improve with low-intensity treatment, you will be ‘stepped up’ to what is called high-intensity therapy. This typically involves one-to-one sessions with a highly trained therapist. The model is flexible and designed to adapt to your personal journey of recovery.

What Are the Different Types of IAPT Treatment?
IAPT treatments are broadly divided into two categories, low-intensity and high-intensity, reflecting the stepped care model. The type of treatment you are offered will be based on your initial assessment and the specific nature of your depression.
This range of options ensures that the support can be tailored to individual needs. Someone experiencing a recent onset of mild symptoms will have very different requirements from someone who has been living with severe depression for many years. IAPT aims to cater to this entire spectrum.

What is Low-Intensity Treatment Like?
Low-intensity treatment is often the first step for people with mild to moderate depression and is designed to be highly accessible and practical. It typically involves working through evidence-based self-help materials, such as workbooks or online modules, with the regular, brief support of a professional known as a Psychological Wellbeing Practitioner, or PWP.
The PWP is a specially trained practitioner who acts as your guide and coach. They won’t conduct long therapy sessions, but instead will have regular, shorter check-ins with you, usually over the phone. During these calls, they will explain the concepts, help you apply them to your own life, troubleshoot any problems you’re having, and provide motivation to keep you on track.
This approach is called ‘guided self-help’ because you are the one doing the work of learning and applying the skills, but you have a guide to support you along the way. It empowers you to become your own therapist, equipping you with CBT-based tools to manage your mood effectively. For many, this is a powerful and sufficient intervention to bring about lasting change.

What is High-Intensity Treatment Like?
High-intensity treatment is recommended for individuals with more moderate to severe depression, or for those who did not find low-intensity treatment to be sufficient. This level of care involves regular, longer sessions of one-to-one therapy with a qualified high-intensity therapist, such as a CBT therapist or a clinical psychologist.
These sessions are typically 50-60 minutes long and occur weekly. You might be offered a course of anywhere between 8 and 20 sessions, depending on your needs. This format allows for a much deeper exploration of the issues that are maintaining your depression. You and your therapist will work collaboratively to build a detailed understanding of your difficulties and develop a tailored plan to address them.
The work is more in-depth than in low-intensity treatment. You will delve more deeply into the core beliefs and long-standing patterns that underpin your depression. While it requires a significant commitment of time and emotional energy, high-intensity therapy can be transformative, leading to profound and sustainable recovery.

How Can I Make the Most of My IAPT Counselling?
You can make the most of your IAPT counselling by approaching it as an active, collaborative partnership. Success in therapy isn’t something that is done to you, it’s something you do. Your engagement, honesty, and willingness to try new things are the most powerful ingredients for change.
Think of your therapist as a personal trainer for your mind. They can show you the right exercises and techniques, but you are the one who has to do the reps. The more you put into the process, both during and between sessions, the more you will get out of it. It’s your journey, and your active participation is the key that unlocks its full potential.

Why Is Honesty So Important?
Honesty is absolutely crucial because your therapist can only help you based on the information you provide. They are not mind readers, so having an accurate understanding of your true thoughts, feelings, behaviours, and struggles is essential for them to be able to guide you effectively.
It can be incredibly difficult to talk about things you feel ashamed or embarrassed about, but therapy is a uniquely safe and confidential space. Your therapist is a trained professional who is there to help, not to judge. Being open, even about the thoughts you consider ‘dark’ or ‘silly’, allows them to tailor the techniques and support directly to your real-world experience, which is where the most powerful change happens.

What Does ‘Doing the Work’ Between Sessions Involve?
‘Doing the work’ between sessions, often called homework or inter-session tasks, is where the real magic of therapy happens. It involves taking the concepts and skills you discuss in your sessions and actively applying them in your everyday life. This is what turns theoretical knowledge into practical, life-changing ability.
This work might involve tasks like keeping a thought diary to notice the connection between your thoughts and feelings. It could be behavioural experiments, where you gently push yourself to do something you’ve been avoiding to see what actually happens. It might also involve practicing relaxation techniques or scheduling positive activities into your week. These tasks are the bridge between the therapy room and your life, and completing them is one of the biggest predictors of a successful outcome.

What If I Don’t ‘Click’ With My Therapist?
If you don’t feel a good sense of connection or trust with your therapist, it is perfectly okay and often very important to address it. The relationship you have with your therapist, known as the therapeutic alliance, is a key component of successful treatment. You need to feel safe, respected, and understood.
Sometimes, a mismatch in personality or style can occur. If you feel this is the case, the best first step is often to talk to your therapist about it. A good therapist will be open to this feedback and may be able to adjust their approach. If that doesn’t feel comfortable or doesn’t resolve the issue, you can contact the IAPT service directly to discuss the possibility of being matched with a different therapist. It is not a personal failure, it is simply about finding the right professional fit for your unique needs.
Frequently Asked Questions

Is IAPT counselling completely free?
Yes, because IAPT is an NHS service operating in England, all of the assessment and treatment that is provided directly through the program is completely free of charge. You will not be asked to pay for your appointments, whether they are low-intensity or high-intensity sessions.

How long will I have to wait for treatment?
Waiting times for IAPT services can vary quite a bit depending on where you live, the level of demand in your area, and which step of care you need. The NHS has national targets it aims to meet for seeing people, but local waits can differ. After your initial assessment, the service should be able to give you an estimated waiting time for your treatment to begin.

Is everything I say confidential?
Yes, your IAPT sessions are confidential and your privacy is taken very seriously. Your therapist is bound by strict professional codes of conduct. The only exception to this is if they have a significant and immediate concern that you or someone else is at risk of serious harm. In such rare circumstances, they have a professional duty to share information to keep people safe, but this is something they would always aim to discuss with you first.

What if IAPT isn’t right for me?
IAPT is designed to help with common mental health problems like depression and anxiety, but it may not be the right fit for everyone, especially those with more complex, severe, or long-standing difficulties. If, during your assessment or treatment, it becomes clear that your needs would be better met by a different service, the IAPT team will help you. They can provide information and help signpost or refer you to other specialist NHS mental health teams or third-sector organisations that can offer the appropriate support.
The first step is often the hardest, but you don’t have to take it alone. At Counselling-uk, we understand the weight of depression and the courage it takes to seek help. We are here to be a safe, confidential, and professional place to get advice and help with mental health issues, offering support for all of life’s challenges. If you are exploring your options or need support while you wait for NHS services, connect with a qualified professional today and begin your journey toward a brighter tomorrow.
Depression can be a debilitating, lonely experience. Fortunately, there are ways to get help and counselling is one of them. If youâre looking for support for depression, you may have heard of IAPT (Improving Access to Psychological Therapies). This is a national service in the UK that provides evidence-based therapies to help people with common mental health problems such as depression and anxiety. But it can be tricky to find an appropriate therapist for IAPT counselling. Here are a few tips: